Terms and Conditions

 

Quiet Time

Please be mindful of your neighbours, quiet time is from 10PM – 7AM daily. We are a family friendly destination.

 

Check-in/Check-out

Check-in is anytime after 4:00 PM using your own unique pass-code, and check-out is at 10:00 AM.

 

Contact

The owners of Alpha Mountain Lodging live on the property in a separate dwelling, and can be contacted at any time if needed.

250-814-9170

alphamountainlodging@gmail.com

 

Pets

Guests must obtain permission from Alpha Mountain Lodging to have pets on the Rental Property. At present three cabins, Akira Lodge, Grey Lodge, and Luna Lodge, allow one MAXIMUM well-behaved and friendly pet with prior approval and an added $25/night fee which is capped at $100/stay. If permission is not given by Alpha Mountain Lodging, any pet(s) found in or about the Rental Property will be grounds for expedited eviction and forfeiture of all monies paid, and an added $75/night fee for nights already stayed.

Pet Policy

        1. Your pet must be on-leash at all times when outside of the lodge.
        2. Please dispose of all pet waste properly, waste bags are provided if needed.
        3. Your pet is prohibited from being on the couches, chairs, or beds.
        4. Please wipe your pet down with the provided pet towel if needed prior to entry to the lodge. 

Occupancy

Luna Lodge, Grey Lodge, and Tundra Lodge: 4 persons maximum capacity.

Akira Lodge: 6 persons maximum capacity.

In no event shall the lodge be occupied by more persons than the capacity of the property as stated on the web site or the confirmation letter, without prior approval by Alpha Mountain Lodging. Any additional persons are subject to a $150/night added fee for any nights stayed.

 

Sauna

Our spacious 8 person shared cedar barrel sauna is open from 7:00 AM – 10:00 PM for registered guest access only.

 

Dry Room and Gear Storage Building

Ski’s, snowboard’s, bikes, and all other equipment are prohibited from being stored inside the lodges at anytime. Please use the designated Dry Room and Gear Storage Building for this purpose if you wish to store these items indoors.

Payments

 

We accept the following payment methods on our website: Credit Card.

A payment of 50% is taken by Alpha Mountain Lodging at the time of the booking if your stay is more than 30 days away. Any remaining balance must be paid 30 days prior to the arrival date, or this agreement may be cancelled by the sole option of Alpha Mountain Lodging. If your booking is within the next 30 days, 100% of the total will be charged to the credit card. For bookings made 30 days prior to arrival, an automatic credit card payment for the remaining balance will be scheduled by Alpha Mountain Lodging 30 days prior to the arrival date. The credit card of the first payment is used if a credit card was provided. If the automatic payment fails for any reason, it is the responsibility of the Guest to make sure that the remaining balance is promptly paid in full, or the reservation will be canceled with no refund of payments made. All policies contained in these conditions shall apply equally to payments made by credit card, check or cash and whether made via website, by phone or in person. Any refunds due to Guests from a credit card payment will be refunded by credit card transaction; all other refunds will be made within 30 days by check.

 

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Security Deposit

A security deposit is required (“Security Deposit”) and will be automatically reserved for the booking. The automatic reserve is conducted by putting a hold or charge on the Guest’s credit card for the amount of $500.00 for Luna, Grey, and Tundra Lodge, and $600.00 for Akira Lodge exactly 2 day(s) prior to the arrival date. The credit card of the last successful payment will be used. If, at the end of the rental period, the rental property is returned undamaged beyond normal wear and tear, the Security Deposit will be released in full within 7 days. In the event of any damages, Alpha Mountain Lodging will provide Guest with a full accounting of expenses incurred and deductions made from the Security Deposit. Should the damages exceed the amount of the Security Deposit, Guest agrees to pay the balance within 7 business days after receiving notification. Deductions from Security Deposit may include, but are not limited to: excess cleaning fee, trash removal fee, missing item replacement costs, damaged item replacement or repair costs, repair costs of buildings or grounds, or other service call fees. Alpha Mountain Lodging is under no obligation to use the least expensive means of restoration.

Regular payments and security deposits for the booking will be displayed as Alpha Mountain Lodging on the Guest’s credit card statement.

 

Cancellation Policy

Ninety-seven percent (97.00%) of the total booking charges will be refunded if the cancellation is made more than 7 days prior to the arrival date of the reservation. For cancellations made within 7 days prior to the arrival date, no refund will be issued. There are no exceptions to this cancellation policy: We do not offer refunds or transfer reservation dates due to highway closures, weather, injury, personal illness, family emergency, or COVID-19. 

Wildlife

We are located in a private natural setting, please help us to respect and look after our home and natural environment. Guests must dispose of all garbage in the designated bins, and properly store all other animal attractants. No food or attractants must be left outside at any time. A $200 fee is automatically applied to anyone that violates this rule.

Things To Note

Alpha Mountain Lodging offers access to recreational activities, including but not limited to snowmobiling, biking, and hiking. Guest fully understands and acknowledges that outdoor recreational activities have inherent risks, dangers and hazards. Participation in such activities and/or use of equipment may result in injury or illness including, but not limited to bodily injury, disease, strains, fractures, partial and/or total paralysis, death or other ailments that could cause serious disability. Guest agrees to fully indemnify and hold harmless the Owner and any and all agents, employees, or contractors for any injury or damage caused by these activities, whether caused by the negligence of Alpha Mountain Lodging, the negligence of the participants, the negligence of others, accidents, breaches of contract, the forces of nature or other causes foreseeable or unforeseeable. Guest hereby assume all risks and dangers and all responsibility for any losses and/or damages, whether caused in whole or in part by the negligence or other conduct of Alpha Mountain Lodging or by any other person. Guest hereby voluntarily agree to release, waive, discharge, hold harmless, defend and indemnify Alpha Mountain Lodging and any and all agents, employees, or contractors from any and all claims, actions or losses for bodily injury, property damage, wrongful death, loss of services or otherwise which may arise out of my use of Rental Property facilities, equipment, or activities. Guest further assumes full responsibility for the actions of any and all persons whom he may allow to enter the property during the rental period and indemnifies Alpha Mountain Lodging from any and all claims arising from such other persons.

PLEASE NOTE: Although all efforts have been made to ensure the accuracy of the information listed on this website, all policies are subject to change without notice.